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It's free to ask us for anything. Send us a request and we'll serve you with a solution offer and a payment link. If you accept it, pay conveniently and safe with any credit card.
FAQ
BUT WHAT IS DJENEE?Djenee is your digital concierge. Think of us as your personal assistant you can text into, anytime of the day and any day of the week. We have trained agents capable of handling all requests, whether it’s running personal errands or completing your office admin tasks. Imagine all the time, effort and hassle saved from all research, ordering and logistics with just one quick text message! |
WHERE CAN I USE DJENEE?Anywhere at all! We currently have teams in Singapore (APAC Hub) and Sweden (EU Hub), with freelancers and partners in over 30 cities who can help execute and deliver on your needs. |
HOW DOES THE PAYMENT WORK?We add a minimal service charge (saving you on time and hassle of doing it yourself) to the cost of the good/service you’ve requested. We always come back with a price you’d be agreeable to and only once you’re satisfied, need you proceed to payment. No payment details are held by us – all payment processing is handled by our secure payment partner Stripe. |
HOW LONG DOES A REQUEST TAKE?We get working on all requests immediately, with an agent responding to your within minutes of you contacting us. The time for completion of requests is dependent on nature of the service wanted, but we meet all deadlines we commit to and always keep you updated along the way. |
WHAT CAN I USE DJENEE FOR?Absolutely anything! All we ask is that it be legal in the city you’re asking for. We always come back with solutions that meet your needs, so go ahead and give us the nitty-gritty details on how you like your soy chai latte in the mornings. |
HOW DO I GET STARTED WITH DJENEE?There is no complicated set-up process or membership fee at all. Text us a simple “hello” and you’re already in conversation with your own assistant, concierge and butler. We recommend the Djenee App for the most optimal experience, but you can reach us via SMS, Facebook Messenger, Twitter, Email and our Website as well. |
